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Revenue-at-risk from problems

This calculator can help you estimate the revenue-at-risk from problems experienced by your customers

Tools & calculators:

- Time check

- Lifetime value

- Revenue at risk

Resources & links:

- Useful links

 

 

A 25% drop in loyalty amongst customers experiencing problems and the typical 35 - 50% of customers effected can have a huge impact on revenue.

How much of your annual revenue is at risk?

 Step 1: Use example, or enter your company data Survey data

Total number of customers

 

ò

 

Average annual revenue per customer

dollars

ò

 

% customers who experience problems annually

ò É

%

Drop in loyalty due to problem experience

ò É

%

 
Step 2:

Press "calculate" ->

 

Number of customers experiencing problems annually

 customers  

Number of customers at risk due to problem experience

 customers  

Annual revenue at risk from problems

 dollars  
You can clear the sample figures and enter your own company data instead ->

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